At SIPFLOW, we value your trust.This Privacy Statement outlines how we collect, use, store, and protect your personal and business information when you interact with our platform.
1. Our Commitment to Privacy
We are committed to keeping yourdata safe, secure, and confidential. SIPFLOW ad heres to the highest standards of data protection, in full compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR).
2. Information We Collect
When you use the SIPFLOW platform, we may collect:
- Business Information: Company name, business registration details, contact persons.
- User Account Details: Email addresses, usernames, encrypted passwords, user roles (e.g., supplier, venue).
- Activity Data: Messages, deals created, contracts formed, and platform usage data.
- Technical Information: IP addresses, device info, session cookies for login, and analytics .
3. Confidentiality of Deals & Business Data
All deals, communications, and contracts created or facilitated via SIPFLOW are strictly confidential. Here’s how we handle this information:
- We securely store deal and contract data to support platform functionality and record-keeping.
- We never disclose specific deal details — including pricing, terms, or the identities of involved parties — to any external entity.
- We do not share account-specific information with any third parties for marketing or commercial purposes.
- We may use aggregated and anonymized data (e.g., average prices, market trends, category volumes) for internal reporting, analytics, or market reviews — but never in a way that reveals or identifies any specific user, deal, or business.
4. How We Use Your Data
We use your information to:
- Provide and improve access to SIPFLOW services;
- Facilitate secure communications and deal execution between verified users;
- Perform internal analytics to enhance user experience and service offerings;
- Enforce our Terms of Service and meet legal or regulatory obligations.
5. Data Security
We employ strong technical and organizational measures to protect your data, including:
- Encrypted storage and secure server environments;
- Role-based access controls and multi-factor authentication;
- Regular system audits and monitoring;
- Data handling practices aligned with international privacy standards.
Access to deal or contract datais strictly limited to authorized SIPFLOW personnel for support and compliance purposes only.
6. Data Retention
We retain your information onlyas long as necessary to:
- Maintain your account;
- Fulfill platform functions (e.g., record keeping, support);
- Meet legal and compliance obligations.
You may request deletion of your account and data at any time, subject to applicable retention requirements.
7. International Data Use
SIPFLOW operates acros sjurisdictions. When data is processed or accessed internationally, we apply appropriate safeguards, such as Standard Contractual Clauses (SCCs) and compliance with local regulations.
8. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access or correct your personal data;
- Request deletion or restriction of your data;
- Object to specific uses;
- Request a copy (portability) of your data.
These rights can be exercised by contacting us as outlined in our Terms of Service.
9. Changes to This Privacy Statement
We may update this statement periodically. Material updates will be communicated via the platform or by email. Continued use after updates constitutes acceptance of the revised policy.
10. Company Information
Sipflow B.V. Registered with the DutchChamber of Commerce (KvK) Registration Number: 867875082
