Legal
Data Deletion
Last updated 15/10/2026
This page explains how to ask Sipflow B.V. (“Sipflow”) to delete the personal data we hold about you, including any data we received through Meta platforms such as WhatsApp and Facebook Login.
1. How to request deletion
- Email support@sipflow.io from the email address, or with the phone number, linked to your account, with the subject “Data deletion request”.
- If you have a Sipflow account, you can also request deletion from your account settings or by contacting support inside the app.
- For WhatsApp, reply STOP to opt out of messages, then email us to request erasure of your message history.
2. What happens next
- We confirm your request and verify your identity.
- We delete your personal data within 30 days of a verified request.
- We may keep a limited set of data where the law requires it (for example invoicing and tax records), and anonymised, aggregated data that no longer identifies you.
3. What gets deleted
A verified request removes your account profile, contact details, messages and uploaded documents from our active systems, and from the connected processors that hold them on our behalf, subject to the legal retention above.
4. Contact
Questions about deletion? Email support@sipflow.io. Sipflow B.V., Kraijenhoffstraat 137A, 1018 RG Amsterdam, the Netherlands.